Privacy Policy
Last updated: July 10, 2025
Introduction
CutyCraft ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we handle your personal information when you purchase our personalized kids products in Kerala.
By using our website or services, you agree to the collection and use of information as described in this policy. For our complete terms, please see our Terms and Conditions.
Information We Collect
We collect information to provide better service to all our customers purchasing personalized items:
Personal Information
When you order custom products, we collect:
- Name - For personalization and order processing
- Contact details - Email and phone for order updates
- Shipping address - To deliver your personalized items
- Payment information - Securely processed for transactions
- Child's details - Only when required for product customization
How We Use Your Information
We use your data to:
- Create and ship your personalized products
- Process payments securely
- Provide customer support for custom orders
- Improve our product offerings based on customer preferences
- Send important order updates (we never send spam)
- Comply with legal obligations
Data Protection
We implement robust security measures to protect your personal information:
Technical Measures
- SSL encryption for all data transfers
- Secure payment gateways with PCI compliance
- Regular security audits and vulnerability testing
Organizational Measures
- Limited employee access to personal data
- Staff training on data protection
- Secure document disposal procedures
Cookies & Tracking
We use cookies and similar technologies to enhance your shopping experience:
| Type | Purpose | Control |
|---|---|---|
| Essential | Site functionality, cart retention | Required |
| Analytics | Improve user experience | Optional |
| Marketing | Relevant product suggestions | Optional |
You can control cookies through your browser settings. Learn more in our Cookie Policy.
Your Rights
Under Indian data protection laws and our commitment to best practices, you have the right to:
Access & Correction
- Request a copy of your personal data
- Correct inaccurate information
- Update your preferences
Data Management
- Delete your account data
- Restrict processing of your data
- Opt-out of marketing communications
To exercise these rights, please contact us using the information below.
Contact Us
For privacy concerns or data requests, our Data Protection Officer can be reached at:
Email: privacy@cutycraft.com
Phone: +91 1234567890 (Mon-Sat, 9AM-6PM IST)
Address: CutyCraft Privacy Office, Kochi, Kerala, India - 682001
We aim to respond to all privacy inquiries within 48 business hours.